In the business world, there are clear signs
that large corporations and social impact organizations are developing new
types of strategic relationships that challenge the traditional concept of
corporate social responsibility. These social impact partnerships, which focus
on the bottom line, face pushback and skepticism because they challenge
long-held perceptions that a corporation’s relationship with social impact
should strictly be limited to charitable giving.
However, there is growing
evidence that business-focused partnerships between these two unique allies can
create sustainable, scalable solutions to take on the world’s toughest problems
such as poverty and disease, while meeting core organizational objectives.
What do large corporations stand to gain from
partnering with social sector organizations? Corporations, especially those
with tens of thousands of employees, can be slow and lumbering in testing new
business models and experimenting with new market opportunities. Social entrepreneurs
or intrapreneurs, on the other hand, work extensively on the ground,
interacting closely with end users of a product or service.
They also have a
certain level of freedom and ability to rapidly test ideas. These abilities are
pushing corporations to see that social impact organizations offer more than
just an opportunity to foster goodwill and brand affinity.
“Social enterprises are agile and innovative
by their very nature. These are extremely resourceful organizations with deep
subject matter expertise working to speed the pace of social change. By
empowering these global problem solvers, we can deliver more effective
technology-based solutions to serve disadvantaged people around the globe.”
says Peter Tavernise, Director of Cisco Corporate Affairs.“We introduce our
Cisco social impact grantees to potential ecosystem support from our customers
and business partners where relevant.”
In their corporate social responsibility
strategy, Cisco has forged a successful shift from a traditional one-way
relationship towards one that recognizes the value of a mutually beneficial
collaboration with its social impact partners. Other companies such as Unilever
and Vodafone are demonstrating a similar mindset by exploring business
co-creation with nonprofits and social entrepreneurs.
A two-way partnership benefits both the
corporation and the social impact organization; they have more to gain when
they leverage their core strengths, skills and abilities. Co-creation
opportunities that look beyond donation can be deeply valuable to the social
entrepreneur.
mPedigree, a social enterprise which has rapidly reduced the sale
of counterfeit drugs in West Africa by utilizing mobile and web technologies,
is a great example. When mPedigree was a startup, its founder Bright Simons
struggled with a challenge most small enterprises face; there was little or no
awareness about their brand and service. Partnering with a corporation offered
a solution to tackle their need for more visibility and reach.
“We have worked very closely with some of the
largest pharmaceutical companies in the world, in multiple countries,
leveraging their industrial reach and well-resourced commitment to safer
medicines to reach millions of beneficiaries we would never have been able to
reach.” says Simons. “By piggybacking on the massive resource base, highly
talented workforce, and global coverage of multinational pharma companies, our
pioneering use of mobile short code technology to address the problem of
counterfeit medicines translated from a grassroots effort into one of the most
effective solutions for a highly intractable problem.”
The dynamic partnership between large
corporations and social innovators is being fueled, in part, by the convergence
of emerging technology and emerging markets. For example, in Silicon Valley, a
leading molecular diagnostic hardware manufacturer, Cepheid, has teamed up with
a small nonprofit, InSTEDD, to design, develop and scale up a next generation,
cloud-connected disease diagnostic.
These connected devices provide quicker
diagnosis and have the ability to spot disease trends and outbreaks in real
time to prevent major epidemics. InSTEDD brings the expertise and understanding
of the demand for next generation devices to the partnership. “Through our work
in Africa and Southeast Asia we’ve come to understand that having reliable
diagnostic data can save lives.” shares Eduardo Jezierski, CEO at InSTEDD.
“With the right data we can send training to support clinics in need or make
sure that medication and tests are going to where diseases are on the rise.”
For Cepheid, piloting next generation
diagnostic communications with InSTEDD in places like South Africa, Vietnam and
India makes business sense. “We have the potential to transform the way
clinicians deliver and consume health care services. A few years from now, it
will be unthinkable that anyone, anywhere, waits for days or weeks for test
results.” says John Bishop, Cepheid’s Chairman and CEO. “Disease transmission
rates can be curtailed and the treatment more efficiently targeted with proper,
accurate diagnostics at the point of care. But their full potential can only be
realized with the right design for electronic data transmission.
Our
partnership with InSTEDD has been critical in that regard.” To date, Cepheid’s
devices have captured millions of digital diagnostic test results in a way that
is safe, private and designed for scale. Through this collaboration, Cepheid
and InSTEDD created a product and system that is resilient. If a health
technology can thrive in the challenging environments of Africa and Asia, it
can be used to create impact anywhere in the world.
It is important to foster co-creation
relationships to tackle the most important challenges we face today. A barrier
to getting started is the stigma that social impact must be void of all
business relevance. To overcome this, there
needs to be a meaningful exchange of knowledge between the public and private
sector.
Open corporate innovation practices such as the Co-Creating a Healthier
World Challenge promote partnerships and provide an opportunity for employees
to find social entrepreneurs based on their expertise. It is crucial to create
spaces for these two groups to meet, interact, network and cultivate
partnerships.
Gatherings such as the Skoll World Forum and Intrapreneurship
Conference are starting to meet this need. As mindsets shift and co-creation
opportunities are recognized and seized, these partnerships will become less
uncommon, and their full impact will be felt.
-Forbs
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