Perhaps you've heard the news that
everyone is doomed. There's a crater-sized gap between rich and poor and our
planet is running out of room and resources while governments and charities
struggle to right the ship.
But what about business?
If all companies harnessed their powers
for good, capitalism could be the most influential force for social change.
The traditional purpose of business is
to increase shareholder value. Yet companies large and small are increasingly
proving they can make a profit and help solve systemic social problems by
embedding this mission into their business strategy. It's the evolution of
corporate social responsibility (CSR).
Look at Unilever, one of the world's
largest consumer goods manufacturers. On any given day, more than two billion
people use Unilever products. Some of Unilever's brands, like the iconic Ben
& Jerry's ice cream, have built a massive following from championing
causes.
Unilever has set an ambitious target to
halve the waste in its processes by 2020. In 2013, the company's facilities had
produced 97,000 fewer tonnes of waste than five years previously -- equivalent
in weight to more than 8,000 school buses. This January, Unilever announced it
had achieved its goal of sending zero hazardous waste to landfills.
"Business cannot thrive in
societies and communities that are broken," Unilever CEO Paul Polman
warned business colleagues in April.
When it comes to implementing
sustainability initiatives, global multinationals have "more power than
the UN," says Kernaghan Webb, professor at Ryerson University's Ted Rogers
School of Management in Toronto and founding director of the Ryerson Institute
for the Study of Corporate Social Responsibility.
Still, too many companies in Canada and
in the West are thinking of CSR in terms of risk management, says Webb.
CSR is little more than a PR tool to
reduce negative press when something goes wrong. And CSR programs are often
tacked onto firms without meaningful employee engagement or any ties to the
core business mandate.
Fortunately, things are changing.
In 2013, 72 per cent of companies on
the S&P 500 stock market index published some form of responsibility
report. This is a colossal leap from just under 20 per cent in 2011, according
to the Governance and Accountability Institute, a New York-based consulting
firm.
Leading the charge are people like
Polman. While many companies are just beginning to publish CSR reports, Polman
has already moved Unilever to the next level. The company eliminated its
separate CSR report, opting instead to embed sustainability and social good in
its core annual report.
And good citizenship isn't hurting
Unilever's bottom line. In January, Polman told reporters: "Our share
price is up 25 per cent over the past four months alone, showing the world that
you can address tough issues without touching the economic viability of your
business model."
Unilever isn't alone. Corporate Knights
magazine publishes an annual list of the 100 most socially responsible
corporations in the world. Last year's rankings included Canadian companies
such as Telus and Sun Life Financial. Even the much-maligned Walmart has made
strides in reducing waste and energy use.
Changing the world will never be a
company's primary goal; corporations need to know they'll make money. That's
where the rest of us come in. If consumers want more businesses to become
responsible, they can help make doing good profitable.
-SB
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